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Tulane University Spirit Shop Help Center
Where is my Spirit Shop Order?

Where is my Spirit Shop Order?

Spirit Shop Returns

Spirit Shop Returns

Cancel or Modify a Spirit Shop Order

Cancel or Modify a Spirit Shop Order

Sizing Guidelines

Sizing Guidelines

My Bookstore

My Bookstore

Can't find what you're looking for?
Can't find what you're looking for?
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Popular Answers

Can I combine my bookstore purchase with Spirit Shop?

Additional information on Spirit Shop purchases vs Bookstore orders

What payment methods do you accept?

If your looking to place an order, please review our accepted payments methods.

Security & Safe Shopping

We strive to protect your information while interacting on our site - take a look at some of the ways we ensure this happens!

Where's My Order?

Looking to check on the status of your order? Take a look at a couple of ways you can find out what stage in the shipping process it's in!

What is your return policy?

We want you to be absolutely satisfied with your Spirit Shop order, even if that means you no longer want it! If you need to return your items please check out our return policy.

What is your privacy policy?

If you're interested, check out our site's privacy policy here!

All Help Topics

Product Information

  • Do you offer customized items?

  • Fanatics Size Charts

  • What is a Manufacturer Direct item?

  • Why can't I find an item on your site?

  • Why did the price on my item change?

  • Why hasn't my order shipped yet?

Site Information

  • Accessibility Issues

  • Before ordering please read the following:

  • Cookies

  • How can I contact Customer Service?

  • How can I create an account?

  • How do I remove my email address?

  • Privacy Policy

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  • Terms of Use

  • Why Shop With Us?

Payment Information

  • Do you have any discounts?

  • Refund Timeframe

  • What payment methods do you accept?

  • Will I be charged sales tax?

Shipping

  • Covid Shipping Delays

  • Shipping and Handling

  • Tracking your Order

Order Information

  • Can I combine my bookstore purchase with Spirit Shop?

  • How do I Cancel or Change my order?

  • Order Status Information

  • What do I do if my order is lost?

  • Where's My Order?

  • Where's My Order?

  • Why is my order missing an item?

Returns

  • Damaged or Defective Merchandise

  • Holiday Return Policy

  • How do I return a gift?

  • How do I return an incorrect item?

  • Return Exclusions

  • Return Exclusions

  • Return Status

  • Returning a Manufacturer Direct Item

  • What is your return policy?

Customer Service
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